We have uninstalled, rebooted and tried reinstalling several times all with the same result of getting stuck at 90% then going nowhere. We do not have any other copies of Office or any office related program on this computer, nor has there ever been. While it is hanging at 90% I have checked my task manager and all the columns (CPU, Memory, Disk, Network) were all sitting at 0.įunny thing is Hubby was able to acquire a second copy via coworker and it installed completely fine without issue on our windows 7 laptop. Then restart the computer and try installing Office 2016 again, making sure that there are no Office tasks are running in Task Manager prior to running the Office 2016 installation.Ĭheck the above and let us know if it helps." "In Task Manager make sure there are no Office 2016 or Office tasks running. Next advice they gave was as follows and also didn't work: Nope didn't work, and my computer ishardwired.
In case the above step still does not work then follow these steps. Try downloading Office 2016 now and check if you are able to install Office 2016 normally.
" Follow these steps and download Office 2016 again: The suggestions they gave that I have tried are as follows: Of the things they have suggested, I tried them all but to no avail. I have tried posting this problem on the Microsoft Community boards but they have been less than helpful in finding a solution. The most common problem being that it hangs at 90% and just sits there and won't progress any further even after being left over night. However We have been trying for 3 days now to install it and it will not complete the installation. I have a Windows 10 on my computer and recently acquired a copy of Office 2016 Professional through Hubby's work for a discount. so apologies if I missed it am repeating this. Searched the forums but did not come up with this problem being posted here yet.
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